WFM UK: UI Refresh HR: Setting up Company Sick Pay (CSP) – Fourth & HotSchedules Customer Success Portal

What is Company Sick Pay?

Company Sick Pay (CSP) is used when absent employees are paid at a rate more than Statutory Sick Pay. The system can be configured to pay either full or half-day salary for a specified number of days. This is set up in a contract and then applied to the employee’s Employment Details.

Setting up Contracts

To create a new contract, go to HR > Company Admin > Contracts > Create Contract

Existing contracts are displayed on the left side and can be viewed for reference/editing.

Fig.1 - Contracts > Create Contract

Complete the mandatory fields:

Contract Description
Contract Code
Set the Status to Active
Select the Company that this contract will be applied to (if the contract applies to more than one company, a separate contract will be required for each)
Then select Save

Fig.2 - Creating a contract

Then select the newly created contract from the left side of the screen
Use the yellow drop-down arrow and select Absence Settings

Fig.3 - 'Absence Settings'

Complete the Absence Settings to reflect how the CSP is to be calculated and paid to the employee
Is CSP paid during probation period? - if not, enter the number of Months before CSP eligibility
Absent waiting day to start paying CSP - how many days of absence before the employee starts to earn CSP
If CSP is based on length of service, complete the section below (see Fig.4). Otherwise, indicate the number of entitlement days

Fig.4 - Absence settings

Length of Service Increments

If CSP is based on length of service, the number of days must be completed for each period.

As shown in Fig.5, the total number of days must be entered for each year of service
The total number of days for year 4 above must be entered, even if there is no increase. Leaving it as 0 will reduce the entitlement to 0 days
When complete, select Save

Fig.5 - Length of service increments

Assigning Job Titles to the Contract

The contract must be assigned to specific job titles to be available for employees.

Note: If new job titles that are eligible for CSP are created after the set of the contract they will need to be assigned after creation.

Again, select the newly created contract from the left side of the screen
Use the yellow drop-down arrow and select Assign Job Titles
Select the Job Titles as required and then Save

Fig.6 - Assigning Job Titles

Assigning Contracts to Employees

Within an employee’s Employment Details page, there is a field called ‘Contract’. The contracts created and assigned to that job title will appear in the drop-down menu.

Go to HR > Employee List > Employee > search for and select Employee
Use the employee side menu and go to HR > Employee Info > Employment Details
Choose the correct Contract, scroll down and Save

This will apply the CSP settings to that employee.