This article provides guidance on how to request changes to certain elements of the Fourth Applicant Tracking Solution (ATS) configuration where currently only a Fourth user can make the change.
The following areas are currently only able to be modified by Fourth:
Change to solution branding (excluding Job Role or Location images)
Additional TrustID admin users
- Application form changes
- Permission group changes
- Contract changes (please go here: WFM UK - ATS - Making Changes to a Contract for more details on contract changes and how to submit them)
Please provide the following information to your Fourth Contact:
ATS Brand (if applicable)
Changes required for XXXXX (Area of the system where changes are required)
Desired completion date: (dd/mm/yyyy)
Any additional information: XXXX
Please Note: Any configuration changes take a minimum of 10 working days. As such, please provide as much advance notice for requests as possible
Once the request has been received, a timeline will be provided for the changes. If required, a Solution Consultant will be in touch to discuss the changes.
Customer Name: Fourth
ATS Brand: Fourth Brand A
Changes required to: ATS Homepage Image to be replaced with a new image. Desired completion: 01/03/2020
Please add additional information: The current image on our ATS home page needs to be replaced with the image attached.