Engage Mobile: Managing your Brand – Fourth & HotSchedules Customer Success Portal

Overview

Customise the look and feel of the Engage app/Fourth platform using the Brand object in the Fourth Platform console. The Brand object within the console controls a number of elements within Engage, including colour schemes, logos and login help.

For a list of all available Fourth Engage administration articles, please visit: Fourth Engage - List of Knowledge Articles.

Managing your Brands

Access the Fourth Platform console through https://secure.fourth.com/home/home.jsp. Only users with Administrative access to Salesforce will be able to carry out the steps detailed below.

Navigate to the Brand menu option and either:

Select a recent Brand
Search all of your Brands
Create New Brand

Fig. 1 – Brand list in the Fourth Platform console

Once in the Brand page, select Edit to access a number of fields that can be populated or updated.

Fig. 2 – Brand page Login details in Fourth Platform console

Fig. 3 – Browser tab for Engage app

Field Label	Comments
Pre Login Help	This text is displayed whenever a user selects the Forgotten Password or Forgotten Username link on the main login page. Formatting tools are available.
Login Page Text	This text is displayed underneath the word ‘Hello’ at the top of the main login page.
Login Page Title	This is the name of the web page that is displayed within a browser tab.

Consider that space is limited when access from a mobile device and/or browser tabs, particularly when multiple tabs are open.

Fig. 4 – Brand page details with Registration only, Branded page display and Inside the app in Fourth Platform console

Fig. 5 – Menu option selected in Engage app

Fig. 6 – Menu background in Engage app

Fig. 7 – Header background in Engage app

Fig. 8 – Menu and post buttons in Engage app

Fig. 9 – Feed background in Engage app

Field Label	Comments
T&C	This text appears next to a tick box that confirms agreeing to T&Cs. This text is displayed within a dedicated page that is made available to new users on the password creation page via a link. Formatting tools are available.
Colour	This is the colour of the main font used within the app.
Background Colour	The colour of menu options when selected.
Menu Background Colour	The colour of the Menu Background.
Header Background Colour	The colour of the area at the top of the feed page.
Header Font Colour	The colour of the Menu symbol and Post icons.
Custom Background Colour	The background colour of the Feed and Custom Menu Option pages.
Content Font Colour	This field is currently not in use.
Feedback URL	Typically used for Feedback Surveys. This link will be displayed within the main menu as Feedback. When selected, the URL provided will open in a separate window. Leave blank to remove the Feedback menu option.

Add colour in HTML format, e.g. #FFFFFF for white.

Additional options to upload images for your login page background image and the logo that displays at the top of the Feed page can be added either before editing the Brand or once changes have been saved.

Fig. 10 – Background Image URL and Logo URL options

Fig. 11 – Login Page with background image

The login page background image must be high quality and presentable when cropped. The size required is 1200 x 800 pixels for all devices.

Fig. 12 – Brand Logo

The size required for the brand logo is 160 x 90 pixels for all devices.

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