Engage Mobile: Deleting Posts from Groups

Overview

This document explains how to delete a comment from a group post made in Fourth Engage/The Fourth platform.

For a list of all available Fourth Engage administration articles, please visit: Fourth Engage - List of Knowledge Articles.

Only users with Administrative access to Salesforce will be able to carry out the steps detailed below.

To access Salesforce, please use the following path - https://engage-console.secure.fourth.com/home/home.jsp 

Process

• From the Group tab, select the relevant group from list

Fig.1 - The Group list

• Scroll through group feed posts and select the down arrow button, highlighted in Fig.2

Fig.2 - Down arrow button

• Select Delete from the drop-down menu

 
Fig.3- Deleting a post