This article explains how to update an employee's username or email address in the Fourth platform. It is vital that employee details are kept up to date.
From the Contacts tab, select the relevant contact from the list
Fig.1 - Contact List
- From the Manage External User menu, select View Customer User
Fig.2 - View Customer User
- Select Edit
- Update Username and/or Email fields and select Save
Fig.3 - Edit Email or Username