As part of the continued commitment to the scalability and security of our technology stack, Fourth will be completing emergency maintenance to the database tier that underpins ЕМЕА Core API Platform.
Migration window:
- Saturday 29th October 2022 04:30 - 07:00 BST
Impact during the maintenance window stated above:
Inaccessible during Maintenance:
The following Fourth Products will be inaccessible for all users using Fourth SSO during the maintenance window:
Workforce Management
• UK HR & Payroll (People System)
• Scheduling (Labour Productivity)
• ATS
Inventory Management
• Purchasing & Inventory (Adaco)
• Inventory (R9)
• Recipe Menu Engineering (StarChef)
• Purchase to Pay (TradeSimple)
Mobile & Analytics
• Fourth App (Incl. all branded apps)
• Access to all Fourth Accounts (aka SSO/Global Profile)
Connected Apps:
• Ordering
• Counting
• Receiving
• Menu Cycles
• Transfer
• Employee Self Service (ESS)
• My Schedules
• Survey
• eClock Device Management
• External connected app to partners (such as Flow would also be unavailable)
• Fourth Analytics
General
• Fourth Integration API’s and services may experience service interruptions for the duration of the migration
• All internal Fourth API’s behind Oauth will be unavailable for the duration of the maintenance
• Any exports to Fourth Analytics scheduled during the migration window will be rescheduled to after the migration window
• The system for cross-domain Identity Management (SCIM) will be unavailable for the duration of the maintenance
• Direct access with expected reduced funcionality
Please note: This maintenance affects the accessibility to the Fourth Products above via Fourth SSO only, scheduled jobs, imports/exports, and scheduled tasks will remain unaffected.
If you have any queries or concerns regarding this scheduled maintenance, please leave a comment below.
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