My Welcome sheet has Asterisks for my password
Once your username and/or password is updated from the temporary 7 digit login credentials you were given on the welcome sheet when you were first hired, the welcome sheet that is re-printed will use Asterisks for the password for security reasons. If you obtained a new welcome sheet from your manager because you were unable to login to your hotschedules account and you still cannot login, your manager or customer care will need to reset your password. I have attached a helpful article on how managers reset employee passwords :-)
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It is also worth mentioning if you are a brand new employee who has yet to login to hotschedules and your welcome sheet has asterisks on it, it is possible you were accidentally given the wrong welcome sheet. Please see your manager if this is the case. Unfortunately customer care cannot fix this.
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