receiving multiple PO's on 1 invoice

Alexis, 

If the supplier has already been flagged for "combine outlet orders" and the PO was raised by combining the multiple outlet purchase requisitions into one Purchase Order then you would apply the invoice to the one PO.

If multiple PO's were raised and you now have one invoice to apply to them you can follow this documentation to apply the one invoice to multiple PO's Adaco: Invoice Entry: Multiple PO Invoice – Fourth & HotSchedules Customer Success Portal.

Sincerely, 

Kay Capell

Hello Kay, 

It's the second one. I think the issue is because the totals don't match. When I received the order, I applied the tax but so the total is $7.40 more than the total received. When trying to apply the tax rate in receiving corrections I get that same error message. 

Alexis, 

Thanks for the additional feedback, it seems that this may require additional conversations outside of this forum so please raise with your Customer Success Manager/Customer Care Team representative to arrange a call with the Solution Consulting Team.

Sincerely, 

Kay Capell

Alexis, 

Having now looked specifically at your purchase orders what needed to be done was the following:

• Each PO received with applicable rates applied but invoice NOT applied, to do this we had to restore one exported invoice and then amend it in Receiving Correction to remove the invoice, then save the PO.
• The using the functionality outlined in this article Adaco: Invoice Entry: Multiple PO Invoice – Fourth & HotSchedules Customer Success Portal we could then apply the one invoice from the supplier to the three PO's that had been created.

To avoid three PO's being created in the future be sure to follow the steps outlined within this article to correctly combine Purchase Requistions into one PO for suppliers where this has been enabled.  Adaco: Processing Purchase Orders – Fourth & HotSchedules Customer Success Portal

Please let us know if any further questions arise!

Sincerely,

Kay Capell