WFM UK: Scheduling Options Explained

Fourth offers three ways of scheduling to support different customer requirements.

This article gives a brief explanation of what each method offers.

Further documentation on all of the options can be found here:
Workforce Management (WFM) Scheduling

Activity-Based Scheduling (ABS) - formally known as 'LP for Hotels & Demand Scheduling'

• Shows a daily view and a weekly scheduling view (see 2 screenshots below)
• Hours required to be scheduled are based on Activity Driver Values and Labour Standards
• For hotel and retail-style businesses that schedule to values other than revenue

Revenue-Based Scheduling (RBS) - formally known as 'Labour Productivity'

• Shows the ‘Schedule By Demand’ graph as well as the ‘Schedule By Budget’ tab
• Deployment is based on sales £ and items generated from the forecast, working in line with variable, fixed and minimum labour demand rules

Labour-Based Scheduling (LBS) - formally known as 'Advanced Schedules'

• ‘Schedule by budget’ tab shows sales and wage budgets as well as wage cost and actual hours used on the schedule
• For businesses that schedule to revenue and wage budget targets