WFM UK: Scheduling: Organisation & Location Day Parts – Fourth & HotSchedules Customer Success Portal

Overview

Organisation and Location Day Parts let administrators define configurable time periods (e.g. Morning, Lunch, Afternoon, Evening) for consistent scheduling, reporting, and workforce planning.

Day Parts can be set at two levels:

Organisation Day Parts - Default for all locations
Location Day Parts - Customised for specific locations with different operating hours

If a location has no Location Day Parts configured, the organisation-level Day Parts are automatically used.

Each Day Part includes:

A unique label (max 45 characters)
Start and end times
Validation to prevent overlapping periods

Organisation Day Parts

Administrators and users with the 'Manage Customer Organisation Settings' permission can configure Organisation Day Parts.

Go to Settings > Admin Configuration > Organisation Day Parts

**Fig.1 – Admin Configuration > Organisation Day Parts**

Select Create New
Enter:
- Day Part Label (maximum 45 characters)
- Start Time
- End Time

The system validates that the label is unique and that the configured time does not overlap with another Day Part.

Select Save

**Fig.2 – Create Organisation Day Part**

Existing Day Parts can also be viewed, edited, and deleted,

Location Day Parts

Administrators and users with the 'Manage Locations and Departments' permission can configure Location Day Parts.

Go to Settings > Admin Configuration > Location Day Parts

**Fig.3 – Admin Configuration > Location Day Parts**

Select the required location
Select Create New
Enter:
- Day Part Label (maximum 45 characters)
- Start Time
- End Time
Select Save

The system validates that the label is unique for the selected location and that the configured time does not overlap with another Location Day Part.

Existing Day Parts can also be viewed, edited and deleted.

If no Location Day Parts are configured, the location will automatically use the Organisation Day Parts.