Fourth Learn: WFM Engage, Mobile Apps & Collaboration

• Engage Overview

• Managing Brands

• Managing Contacts and Users

• Creating Content and Customer Menus

• Setup Activation 

• Managing Groups

• Broadcasts

• Additional Features

• Engage Overview

Access

Profiles

The Feed

Announcements

Groups

Custom Menu Options

• Managing Brands

Manage the brand object within the Fourth Platform 

Update the brand object within the Fourth Platform

• Managing Contacts and Users

Update an employee’s email address and username in the Fourth Platform

• Creating Content and Customer Menus

Create custom menus

Create content 

Upload images to custom menus

Upload images to content

• Setup Activation 

Create an employee account on engage

Batch create accounts 

Enable the Fourth Account Service by location 

Manage employee’s email addresses

• Managing Groups

Add and remove group members 

Audit group members

Create and delete groups

Delete group posts

• Broadcasts

Enabling the broadcast functionality 

Creating a broadcast

Automatic re-assignment of group administrators 

• Additional Features

Automatic re-assignment of group administrators

Preferred Name in Engage

• Engage Overview

• Managing Brands

• Announcements

• Managing Contacts & Users

• Creating Content & Custom Menus

• Fourth Platform Managing Groups

• Engage Overview

Access

Profiles

The Feed

Announcements

Groups

Customer Menu Options

• Managing Brands

Manage the brand object within the Fourth Platform 

Update the brand object within the Fourth Platform 

• Announcements

Creating announcements

Upload an image for announcements 

• Managing Contacts & Users

Update an employee’s email address and username in the Fourth Platform 

• Creating Content & Custom Menus

Create custom menus

Create content 

Upload images to custom menus

Upload images to content

• Fourth Platform Managing Groups

Add and remove group members 

Audit group members

Create and delete groups

Delete group posts

• Collaboration Overview
• Creating New Locations
• Managing Contacts & Users
• Set up & Activation 
• Additional Features 
• Managing Groups
• Announcements
• Broadcasts

• Collaboration Overview

Access

Profile Information

The Feed

Announcements

Groups

• New Locations

Configure new locations in the WFM solution 

Configure new locations in the Fourth Platform 

Ensure employees will be activated 

Ensure employees receive a welcome email 

Locate the Globally Unique Identifier for the business

• Managing Contacts & Users

Update an employee's email address and username in the Fourth Platform 

• Setup & Activation

Create an employee account on collaboration 

Batch create accounts

enable the Fourth Account Service by location 

Manage employee's email addresses 

• Additional Features

Preferred name in collaboration

• Managing Groups

Add/remove group members

Audit group members

Create / delete groups

Delete group posts

• Announcements

Create announcements

Upload an image for announcements

• Broadcasts

Broadcasts

Automatic re-assignment of group administrators