This article outlines the learning objectives of the Fuego training available from the Fourth Learn.
If you would like to request training, please contact your Fourth account manager.
Available Courses
These are available to be requested individually, however further down this page you will find all of our pre-packaged learning paths available for Fuego. These learning paths are a tailored collection of courses designed for different roles and On-Demand Pay offerings at your company.
Introduction to Fuego
What's Included?
You will learn:
On-Demand Pay
PeopleMatter: Fuego Visa® Card Account
Fuego Overview
Tip Pay Out (TPO) Overview
Earned Wage Access (EWA) Overview
Fuego Visa® Card Overview
Within PeopleMatter:
Fuego Visa® Card Offering
Applying for the Fuego Card
How else can Fuego Benefit your Company
Administrators: Logging into the Admin Tool
What's Included?
You will learn:
Logging In: Admin vs. Manager Experience
Forgotten Password
How to get an admin account
How to log in as an admin
How do managers log in
How to troubleshoot forgotten passwords
Location Managers: Logging into the Admin Tool
What's Included?
You will learn:
Manager Login Experience
Forgotten Password
How to get a manager account
How to log in as a manager
How to troubleshoot forgotten passwords
Managing Logins
What's Included?
You will learn:
Creating Admins & Managers
Admin vs. Manager View
Disabling Admins & Managers
How to create admin and manager accounts
How to change account roles
Admin vs. manager view of the admin tool
How to disable admin and manager accounts
On-Demand Pay
What's Included?
You will learn:
Fuego Overview
Tip Pay Out (TPO)
Earned Wage Access (EWA)
Fuego Visa® Card
What does Fuego offer
Who can use Fuego
Tip Pay Out benefits
Earned Wage Access benefits
Introduction to the Fuego Visa® Card
Benefits of the card
Tip Pay Out (TPO)
What's Included?
You will learn:
Introduction to TPO
The Tip Management Page
TPO Methods
Tip Payments Report
Accessing Tip Management in the Admin Tool
Understanding data and actions on the Tip Management page
How tips get into Fuego with HotSchedules, POS or Third Party feed/import
How to manually import tips to Fuego
Methods of Tip Pay Out: manual, automatic, manual with automatic override.
Running the Tip Payments report.
Tip Pay Out (TPO) - Manual Uploads
What's Included?
You will learn:
Introduction to TPO
The Tip Management Page
TPO Methods
Tip Payments Report
Accessing Tip Management in the Admin Tool
Understanding data and actions on the Tip Management page
How to manually import tips to Fuego
Methods of Tip Pay Out: manual, automatic, manual with automatic override.
Running the Tip Payments report.
Employee Management (EWA)
What's Included?
You will learn:
Employee Profiles
Locating Employees
Viewing Employee Profiles
Assignments
On-Demand Pay
Draw History
Employee Statuses
How employee accounts are created
How to locate employee profiles on the Admin Tool
Breaking down information found in the employee profile such as assignments, On-Demand Pay status and offering, EWA draw history
General timeline of preparing for launch day with EWA
How pre-loads in HotSchedules support your employee's getting started with Fuego
What happens on launch day & what managers need to do
What employee registration looks like on the Fuego app
Launch Day (TPO)
What's Included?
You will learn:
Preparing for Launch Day
Pre-Loads
Launch Day
Employee Registration
General timeline of preparing for launch day with TPO
How pre-loads in HotSchedules support your employee's getting started with Fuego
What happens on launch day & what managers need to do
What employee registration looks like on the Fuego app
Launch Day (EWA & TPO)
What's Included?
You will learn:
Preparing for Launch Day
Pre-Loads
Launch Day
Employee Registration
General timeline of preparing for launch day with EWA & TPO
How pre-loads in HotSchedules support your employee's getting started with Fuego
What happens on launch day & what managers need to do
What employee registration looks like on the Fuego app
Employee Experience
What's Included?
You will learn:
Registering with Fuego
Applying for the Fuego Visa® Card
Enrolling in EWA & TPO
TPO Employee Experience
EWA Employee Experience
Support for Fuego
How employees register on the Fuego app
What the application process for the Fuego Visa® Card looks like
How employees enrol in EWA or TPO on the Fuego app
How the employee uses TPO with the Fuego app
How the employee uses EWA with the Fuego app
How employees can get support with Fuego
Fuego Paycard
What's Included?
You will learn:
Overview & Benefits
Applying for the Paycard
Card Stock & Ordering
Registering Paycards
Employee Fund Management
User Experience
Benefits of the Paycard
How the Paycard compares to the Fuego Visa® Card
What the Paycard application process looks like
Managing Paycards in the Admin Tool including: how to order more cards, register Paycards that have been distributed to employees, add funds to employee cards
How employees can add a Paycard to the Fuego app
Fuego Visa® Card
What's Included?
You will learn:
Fuego Visa® Card
Account Benefits
Support for Fuego
Overview & benefits of the Fuego Visa® Card
About personal finance management in the app
How employees can get support for Fuego
Processing Payroll (EWA)
What's Included?
You will learn:
Processing Payroll Deductions
Reviewing a Batch
Manually Running a Batch
Repayment Records
SOP & Payment Queries
How to process EWA payroll deductions
Accessing batch management and understanding the batch details to review batches
How to manually run a batch
How to view repayment records and when repayments are due for EWA batches
Understanding SOP for repayments
Processing Payroll (TPO)
What's Included?
You will learn:
Payroll Processing with TPO
Reviewing the Tip Payments Report
Manually Running the Report
Repayment Records
SOP & Payment Queries
How to generate the Tip Payment report and process payroll with TPO
Reviewing the Tip Payments report from batch management
How to manually run the tip payments report for off-cycles or terminated employees
How to view repayment records and when repayments are due for TPO batches
Understanding SOP for repayments
PeopleMatter: Fuego Visa® Card Account
What's Included?
You will learn:
Fuego Visa® Card Offering
Applying for the Fuego Card
How else can Fuego Benefit your Company
Fuego Visa® Card Offering
Applying for the Fuego Card
How else can Fuego Benefit your Company
Pre-Packaged Learning Paths
The learning paths presented below are tailored collections of the courses that are outlined above. Please refer to the individual courses above for a breakdown of what you can expect to learn in each course.
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