Fourth Learn: Fuego Course Options – Fourth & HotSchedules Customer Success Portal

This article outlines the learning objectives of the Fuego training available from the Fourth Learn.

If you would like to request training, please contact your Fourth account manager.

Introduction to Fuego

What's Included?	You will learn:
On-Demand Pay PeopleMatter: Fuego Visa® Card Account	Fuego Overview Tip Pay Out (TPO) Overview Earned Wage Access (EWA) Overview Fuego Visa® Card Overview Within PeopleMatter: Fuego Visa® Card Offering Applying for the Fuego Card How else can Fuego Benefit your Company

Administrators: Logging into the Admin Tool

What's Included?	You will learn:
Logging In: Admin vs. Manager Experience Forgotten Password	How to get an admin account How to log in as an admin How do managers log in How to troubleshoot forgotten passwords

Location Managers: Logging into the Admin Tool

What's Included?	You will learn:
Manager Login Experience Forgotten Password	How to get a manager account How to log in as a manager How to troubleshoot forgotten passwords

Managing Logins

What's Included?	You will learn:
Creating Admins & Managers Admin vs. Manager View Disabling Admins & Managers	How to create admin and manager accounts How to change account roles Admin vs. manager view of the admin tool How to disable admin and manager accounts

On-Demand Pay

What's Included?	You will learn:
Fuego Overview Tip Pay Out (TPO) Earned Wage Access (EWA) Fuego Visa® Card	What does Fuego offer Who can use Fuego Tip Pay Out benefits Earned Wage Access benefits Introduction to the Fuego Visa® Card Benefits of the card

Tip Pay Out (TPO)

What's Included?	You will learn:
Introduction to TPO The Tip Management Page TPO Methods Tip Payments Report	Accessing Tip Management in the Admin Tool Understanding data and actions on the Tip Management page How tips get into Fuego with HotSchedules, POS or Third Party feed/import How to manually import tips to Fuego Methods of Tip Pay Out: manual, automatic, manual with automatic override. Running the Tip Payments report.

Tip Pay Out (TPO) - Manual Uploads

What's Included?	You will learn:
Introduction to TPO The Tip Management Page TPO Methods Tip Payments Report	Accessing Tip Management in the Admin Tool Understanding data and actions on the Tip Management page How to manually import tips to Fuego Methods of Tip Pay Out: manual, automatic, manual with automatic override. Running the Tip Payments report.

Employee Management (EWA)

What's Included?	You will learn:
Employee Profiles Locating Employees Viewing Employee Profiles Assignments On-Demand Pay Draw History Employee Statuses	How employee accounts are created How to locate employee profiles on the Admin Tool Breaking down information found in the employee profile such as assignments, On-Demand Pay status and offering, EWA draw history Understanding employee statuses & terminating employees

Employee Management (TPO)

What's Included?	You will learn:
Employee Profiles Locating Employees Viewing Employee Profiles Assignments On-Demand Pay Tip Payment History Employee Statuses	How employee accounts are created How to locate employee profiles on the Admin Tool Breaking down information found in the employee profile such as assignments, On-Demand Pay status and offering, Tip Payment history Understanding employee statuses & terminating employees

Employee Management (EWA & TPO)

What's Included?	You will learn:
Employee Profiles Locating Employees Viewing Employee Profiles Assignments On-Demand Pay Top Payment History Draw History Employee Statuses	How employee accounts are created How to locate employee profiles on the Admin Tool Breaking down information found in the employee profile such as assignments, On-Demand Pay status and offering, EWA draw history, Tip Payment history Understanding employee statuses & terminating employees

Launch Day (EWA)

What's Included?	You will learn:
Preparing for Launch Day Pre-Loads Launch Day Employee Registration	General timeline of preparing for launch day with EWA How pre-loads in HotSchedules support your employee's getting started with Fuego What happens on launch day & what managers need to do What employee registration looks like on the Fuego app

Launch Day (TPO)

What's Included?	You will learn:
Preparing for Launch Day Pre-Loads Launch Day Employee Registration	General timeline of preparing for launch day with TPO How pre-loads in HotSchedules support your employee's getting started with Fuego What happens on launch day & what managers need to do What employee registration looks like on the Fuego app

Launch Day (EWA & TPO)

What's Included?	You will learn:
Preparing for Launch Day Pre-Loads Launch Day Employee Registration	General timeline of preparing for launch day with EWA & TPO How pre-loads in HotSchedules support your employee's getting started with Fuego What happens on launch day & what managers need to do What employee registration looks like on the Fuego app

Employee Experience

What's Included?	You will learn:
Registering with Fuego Applying for the Fuego Visa® Card Enrolling in EWA & TPO TPO Employee Experience EWA Employee Experience Support for Fuego	How employees register on the Fuego app What the application process for the Fuego Visa® Card looks like How employees enrol in EWA or TPO on the Fuego app How the employee uses TPO with the Fuego app How the employee uses EWA with the Fuego app How employees can get support with Fuego

Fuego Paycard

What's Included?	You will learn:
Overview & Benefits Applying for the Paycard Card Stock & Ordering Registering Paycards Employee Fund Management User Experience	Benefits of the Paycard How the Paycard compares to the Fuego Visa® Card What the Paycard application process looks like Managing Paycards in the Admin Tool including: how to order more cards, register Paycards that have been distributed to employees, add funds to employee cards How employees can add a Paycard to the Fuego app

Fuego Visa® Card

What's Included?	You will learn:
Fuego Visa® Card Account Benefits Support for Fuego	Overview & benefits of the Fuego Visa® Card About personal finance management in the app How employees can get support for Fuego

Processing Payroll (EWA)

What's Included?	You will learn:
Processing Payroll Deductions Reviewing a Batch Manually Running a Batch Repayment Records SOP & Payment Queries	How to process EWA payroll deductions Accessing batch management and understanding the batch details to review batches How to manually run a batch How to view repayment records and when repayments are due for EWA batches Understanding SOP for repayments

Processing Payroll (TPO)

What's Included?	You will learn:
Payroll Processing with TPO Reviewing the Tip Payments Report Manually Running the Report Repayment Records SOP & Payment Queries	How to generate the Tip Payment report and process payroll with TPO Reviewing the Tip Payments report from batch management How to manually run the tip payments report for off-cycles or terminated employees How to view repayment records and when repayments are due for TPO batches Understanding SOP for repayments

PeopleMatter: Fuego Visa® Card Account

What's Included?	You will learn:
Fuego Visa® Card Offering Applying for the Fuego Card How else can Fuego Benefit your Company	Fuego Visa® Card Offering Applying for the Fuego Card How else can Fuego Benefit your Company

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