WFM UK: Stream : Accessing and Using the app

Overview

The Stream app lets employees 'stream' a percentage of the money they've already earned straight into their bank accounts, before pay day, putting them in control of how and when they get paid. The app can be accessed directly from the Fourth platform, and this article explains how it works.

Please see the article - Stream - Enrolling with Stream -  for details on how to download and enrol with Fourth Stream.

Accessing Fourth Stream

• Log in to the Fourth app using 'Single Sign On' credentials - this needs to be on the same mobile device where the Stream app is already installed
• Within the Fourth app, go to All Applications (on the left side menu) and select Stream
• Then select Open Stream - which will open the app in a new screen

Fig.1 - Accessing Stream from the Fourth app

How to ‘Stream’ Wages

The main page of the Stream app shows the available earnings - this is how much money is available to transfer, or 'stream'.

The available earnings are calculated from the days and hours that have been worked already in the pay period, and the percentage that the employer has chosen to use - for example, 40% of earnings already in the current pay period.

• To transfer funds, use the slider to choose the amount and then select transfer

Fig.2 - Transferring funds

This will then send the money into the employee's bank account using a Faster Payment Service.
Please note: This will incur a £1.75 fee for the faster payments service used.

How to use the ‘Track’ Feature

• From the bottom of the main home screen, select Track

This shows the position of the current pay period, when the next pay day is, what has been earned already, and how much money is available to 'stream'.

The 'Track' screen also shows the shifts data that has been received from the scheduling in Fourth, so hours and days worked can be cross-checked.

Please note: For salaried employees, this will show the same daily amount. Hourly paid employees will see their confirmed hours on each day they are scheduled.

Additional information

• • Stream allows the streaming of basic wages. Any additional payments such as tips or tronc will be received as normal on pay day
  • On pay day, employees will receive a Stream statement, as well as their usual Fourth payslip
  • Use the 'Self Controls’ in the Stream app to set personal limits on streaming

For more information on Stream & Fourth, please visit - Stream - Article Contents Page