What’s Changing?
Ability to prevent duplicate personal email addresses being entered into the system for new and existing employees.
Release Date: 11th April 2019.
Reason for the Change
Currently in HR & Payroll it is possible to have the same personal email address recorded against different employees – most commonly a site email address rather than a unique personal one. Fourth’s single sign on, and other 3rd party integrations, require unique personal email addresses to authenticate users. Therefore more than one employee cannot have the same personal email address.
Customers Affected
All HR & Payroll customers.
Release Notes
When applied (via a Global Setting), this change will prevent duplicate ‘personal’ email addresses being entered, either manually or via the API integration.

Fig.1 – New Prevent Duplicate Personal Email Addresses Global Setting
The Global Setting will be turned off by default.
When the setting is turned on:
Creating employees with already existing email addresses through third party ATS systems will also generate the same error, with the same steps required to resolve it.
Ability to prevent duplicate personal email addresses being entered into the system for new and existing employees.
Release Date: 11th April 2019.
Reason for the Change
Currently in HR & Payroll it is possible to have the same personal email address recorded against different employees – most commonly a site email address rather than a unique personal one. Fourth’s single sign on, and other 3rd party integrations, require unique personal email addresses to authenticate users. Therefore more than one employee cannot have the same personal email address.
Customers Affected
All HR & Payroll customers.
Release Notes
When applied (via a Global Setting), this change will prevent duplicate ‘personal’ email addresses being entered, either manually or via the API integration.
- Go to HR > Administration > Global Settings > Edit Default Employee Settings
- Tick the box against Prevent Duplicate Personal Email Addresses?
- Select Save to apply the setting

Fig.1 – New Prevent Duplicate Personal Email Addresses Global Setting
The Global Setting will be turned off by default.
When the setting is turned on:
- If an employee is created manually with a personal email address that already exists then an error message will display
- The error message will state that the Personal Email already exists and list all employees that the email address is associated with
- The user will not be able to continue until the Personal Email Address is changed, or the same address is removed from the existing employees, as per the error message
Creating employees with already existing email addresses through third party ATS systems will also generate the same error, with the same steps required to resolve it.
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