New functionality called Unavailability Blackout Days, which will allow users to set ‘blackout’ days for when employees are trying to create unavailability in My Schedule.
Release date: 12th September 2019
Reason for the Change
To restrict employees from creating unavailability on certain dates.
The new Unavailability Blackout setting page will be visible if the Enable Open Shift Management Page Organisation Setting is enabled and the user has the 3 new user level permissions assigned to their user level.
The Organisation Setting can be managed by customer admins. For more information on how to configure organisation settings, please see - WFM Release Note: Labour Productivity Customer Organization Page
These user levels can be managed by customer admins. For more information on how to assign user levels, please see - WFM Release Note - Labour Productivity: Managing User Levels
User Level Permissions
The 3 new user level permissions can be found in Labour Productivity.
- Go to Settings > User Levels
- View Unavailability Blackout Days - this permission will allow the user to view the unavailability blackout days for that location
- Access to create/edit blackout days for current location - this permission will allow the user to create and edit blackout days for their current location
- Access to create/edit blackout days for All Locations - this permission will allow the user to create and edit blackout days for all locations
Fig.1 - New User Level permissions
Unavailability Blackout Days Page
If the user has the user level permission to View Unavailability Blackout Days they will be able to navigate to the page by going to Settings > Unavailability Blackout Days. They will not be able to edit these settings.
Fig.2 - Unavailability Blackout Days Page
Creating Blackout Days
If the user has the View Unavailability Blackout Days and the Access to create/edit blackout days for current location then they will be able to create and edit blackout days for the location that they are currently logged in to.
The user can create/edit/delete blackout days for the current location only. In the example shown below in Fig.3 this will allow for the user to create blackout days in the current location view.
Fig.3 - Unavailability Blackout Days with Access to create/edit blackout days for current location
- To create a blackout day select Create New and complete the entry fields
- Name – Enter a name for the blackout day
- Date – Enter the date for the blackout day, on which employees will not be able to create any unavailability
- Recurring Blackout Day? - Tick this box to set the blackout day to repeat for future years
- Select Save once complete
The blackout days will be stored in the table in the Unavailability Blackout days page.
Fig.4 - Create an Unavailability Blackout day
To allow the user to create blackout days at all locations then they will need to have all 3 user level permissions. This will cause the All Locations tick box (see Fig.5) to appear and allow the user to edit/delete all location blackout days.
Fig.5 - All Locations tick box
Fig.6 - Create an Unavailability Blackout Day All Locations
Changes to My Schedule App
If an employee attempts to create unavailability on a day where a blackout day has been setup in Labour Productivity, a pop-up warning message will be displayed (see Fig.7). Blackout Dates are displayed in red on the calendar.
Fig.7 - My Schedule User attempts to select blackout day
If an employee creates a recurring unavailability request and there is a blackout day on one of the recurring days in the future, the blackout day will be ignored but all other recurring dates will be recorded. The blackout days are indicated with a red icon as shown below in Fig.8.
Fig.8 - User creates recurring unavailability and recurring day in the future is marked as blackout day