August 8th 2024, Release Note: WFM UK | Scheduling: New User-Level Permission 'Publish Open Shifts Company-Wide'

Summary

Release date: August 8th 2024

• Enabled by default? - No
• Set up by customer admin? - Yes
• Enable via support ticket? - No
• Affects configuration or data? - Yes

What’s Changing?

Introduction of a new user-level permission that allows users to publish open shifts across their entire company. This setting is located under a new 'My Schedule' category of user permissions.

Reason for the Change

Addresses the need for more flexible shift management, allowing companies to efficiently fill open shifts by making them visible to all employees regardless of their location.

Customers Affected

All Scheduling customers using internal shift pooling.

Release Notes 

User Configuration

The user-level permissions Publish Open Shifts Company-Wide will need to be applied by a system administrator. 

• From the Scheduling homepage, go to Settings > User Configuration >Manage Users 
• Select Edit against the required User
• Under the new user-level category 'My Schedule', tick the box against Publish open shifts company-wide and then Save

Fig.1 - New category - My Schedule and new user-level permission Publish open shifts company-wide

Scheduling 

Users with this permission will be able to see the Company option in the Publish Open Shift drop-down (see Fig.2), which will allow them to publish open shifts in the internal shift pooling for the whole company.

Fig.2 - Option to publish open shifts to 'My Company'

For more details regarding internal shift pooling please see this release note.