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    Fourth Customer Success Portal
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    HS: Login Issues: I'm a Manager

    Account Setup & Issues

    Help with Welcome Sheets & Emails Once an employee has been added to the Staff List, they need to be sent a Welcome Email or Welcome Sheet to be able to log in for the first time.
    Inactive or Suspended Employee Change the status of a user account

    Login Issues

    Login Issue FAQs Here are some common scenarios that you can review to help employees log in.
    Reset Employee Login Details If one of your employees is having trouble logging in, you can retrieve their username, change the email address attached to their account, or send them a link to reset their password.

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