New Release | Fourth Analytics US: Labor and Sales Dashboard Enhancements | Jun 27 2025

What’s New?

The following features will be available to all US Fourth Analytics customers who have migrated over to the new offering. All customers will be migrated by June 27th 2025, at the latest. Please see this release note for more details.

Labor Dashboard

• 'Detail' Reports in Labor Dashboard
  'Detail' pop-up reports have been added to the Labor dashboard. These detailed reports provide more granular insights for users, allowing them to view breakdowns by location, time period, and labor cost.
  • Fourth Analytics: Understanding the Labor Dashboard - 'Detail Reports'

• New 'Details Hours' Report Under 'Hours Breakdown' Tab
  This new report provides the possibility to report on Actual, Forecast, Scheduled and Optimal hours as well as relevant variances split by Department, Job Title and Time Slot
  • Fourth Analytics: Understanding the Labor Dashboard - 'Detail Hours' Report

• Enhanced Ranking in 'Benchmark' Tab
  Sales and Hours metrics have been added to the current ranking logic on the 'Benchmark' tab on the 'Labor Optimization' dashboard
  • Fourth Analytics: Understanding the Labor Dashboard - Benchmarking

• Side by Side Analysis tab
  A new tab has been added to the Labor Optimization dashboard that allows users to conduct side-by-side analysis of Actual, Forecasted, Scheduled, and Optimal Labor data with Sales and Hours metrics. This provides a holistic view of operational efficiency and performance, and reflects a similar report available in HotSchedules, making it easier to identify gaps and opportunities for improvement.
  • Fourth Analytics: Understanding the Labor Dashboard - Side by Side Analysis

• Inclusion of Salaried Costs in Labor Dashboard
  The Labor dashboard has been enhanced to provide a more comprehensive view of labor costs, displaying labor costs and percentages inclusive of salaried employees. Previously, the dashboard displayed labor costs and percentages for hourly employees only, while labor hours included both hourly and salaried employees
  • Fourth Analytics: Understanding the Labor Dashboard - Hourly/Salaried Split
    •  Once migrated, please liaise with your Fourth contact (Customer Success Manager or Customer Care Team) to have this 'Hourly/Salaried Split' functionality enabled

The links above will take you to the relevant sections of our main Labor dashboard article.

Sales Dashboard

• 'Detail' Reports in Sales Dashboard
  'Detail' pop-up reports have been added to the Sales dashboard. These detailed reports provide in-depth insights via a more detailed breakdown
  • Fourth Analytics: Understanding the Sales Dashboard (HotSchedules) - 'Detail Reports'

• Enhanced WAPE Metric Calculation
  The new calculation includes only actual sales greater than zero and aggregates the data by location and date. This enhancement ensures accurate reporting by handling edge cases where negative sales values have been entered. 
  This enhancement addresses a previous issue where all dates and locations were included, even when actual sales were zero, leading to distorted metrics
  • Fourth Analytics: Understanding the Sales Dashboard (HotSchedules) - WAPE

The links above will take you to the relevant sections of our main Sales dashboard article.

Release date: Jun 27 2025 (latest)

Best,
Paul
Fourth