Fourth Analytics: Understanding the Labor Dashboard (HotSchedules + Labor Optimization)

Fourth Analytics allows users to export dashboards, reports, and graphs to further analyse and share the data within the business.

Labor + Optimization gives users enhanced visibility into the individual KPIs driving action within their organization, allowing them to achieve the optimum staffing level on peak trading days/sessions/times.

This dashboard is only available to HotSchedules Labor Optimization customers.

The Labor dashboard contains the following tabs:

• Overview
• Labor Breakdown
• Hours Breakdown
• SPLH/GPLH
• Correct, Under, Over
• Benchmark

Overview

This tab provides a high-level analysis of sales and labor KPIs for actual, budget, and forecast.
Users can clearly identify trends and exceptions, and then navigate to the relevant tab for more details.

The Overview tab could be scheduled for users as it displays the previous 6 weeks of insight into trends.

Labor Breakdown

This tab looks at the current week by default. When using the date filter, multiple weeks or a set date range can be selected. This tab focuses on labor dollars, labor cost, labor % of sales and hours, and allows further breakdown by location, departments and employee.

Labor Breakdown tab provides insight into labor%, sales and forecast accuracy.

Hours Breakdown

This tab can be used to compare the forecast sales and scheduled hours.
Operations teams can analyze whether sites are flexing their hours up or down accordingly with demand.

The Hours Breakdown tab provides detail of labor, scheduling and forecast accuracy.

SPLH

This tab can be used to measure the impacts of volume drivers on Locations.
KPIs include 'sales per labor hour' and 'guests per labor hour' which can be used to measure productivity.

SPLH/GPLH tab provides reporting and benchmarking for sales & guest drivers. 

Correct, Under, Over

This tab visualizes optimal labor as 'demand vs supply' - showing the optimum staffing level on peak trading days/sessions/times. Using an easy-to-understand traffic light system (based on the labor rules) over and understaffing by day of the week and by the hour can be identified.

Benchmark

This tab can be used to benchmark a location. Reports include a variety of different productivity measures.

• Sales ranking
• Guest count ranking
• Sales variance ranking
• Guest count variance ranking

Locations are ranked by each individual KPI, then by overall rating for the date ranges and locations selected. Detailed reports provide insight into each of the KPIs in one report. 

The Benchmark tab provides users with a ranking on individual KPIs or an overall location score.