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How can you update T&C's in Engage and ask everyone to agree to the new T&C's

Caroline Bethell

I have a customer looking to update T&Cs for their branded Engage app to be more explicit about trolling and expressing opinions, following a few instances where team members have complained in a post and named and shamed people which has consequently caused some upset.

They are asking if any other customers cover trolling in their T&C's and if so how. Do we have any idea?

They would also like to notify everyone that T&C's have changed and are asking if there any way we could display a message when people log in to the app which asks them to tick and agree to the new T&C's.

If not, do you have any suggestions on how they could do this.

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Billy Waters

Hi Caroline!

So I would suggest the below...

  • The admin should first of all update the T&C's in the Brand Page within the Admin Portal so that new users see them
  • They should also publish the new T&C's somewhere in the app - it could be as an Announcement or a Custom Content Article
  • To ensure all existing users read them, they should create a Broadcast that users will see every-time they login directing them to the article and that they have to acknowledge to dismiss

Billy

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