Skip to main content

Payroll for Terminated Employees

Fourth Customer Success Portal
Hi all,   I have a question from the lovely @Catherine Adams​    "Hello All,   I have an employee who has been terminated as of the 6th May, this is in our current payroll period for May, but he is not appearing on my payroll and I cannot add any additional payments for him.   How can I resolve this to ensure his pay is correct?"   Regards, Anissa
0 votes

Linked Ideas

Comments

Anonymous User

Hello @Louise Wilson​ 

 

Thanks for your reply. 

 

My level of access on fourth does not allow me to see administration, company set up etc. I think this will be accessible by our central payroll Manager but he is not sure.

 

Last month I terminated two employees and neither of their salaries pulled through I had to manually add their salary in the time sheet input option. In this present case, the employee does not appear on the employee list. 

 

How can I ensure this is resolved, I take it central payroll need to check the payroll admin?

 

Thanks again Louise.

 

Kind Regards

 

Cath

 

Louise Wilson

Hi @Catherine Adams​ ,

 

Please ensure that the termination date is in the current pay range as per the 'view pay basis' page (Payroll Module> Administration> Company Set Up> View Pay Basis> [Select pay basis]. If the Termination Date is before the pay range on this page then you may need to temporarily amend the employee termination date to all within the current pay range until after than payroll is closed.

 

Please also ensure that the 'Include in Further Payruns' box is ticked on the Termination Details screen.

 

If you are still having problems, please contact Fourth directly with a live example and we will look into it for you.

 

Many Thanks

Louise Wilson.

Louise Wilson

Hi @Catherine Adams​ ,

 

I have picked this up with your Payroll Manager and we will look into it for you.

 

Many Thanks

Louise Wilson

Please sign in to leave a comment.