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Louise Wilson

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Activity overview

Latest activity by Louise Wilson
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    Louise Wilson commented,

    Hi Nikki,  These changes were deployed on the 12th November, please refer to the following release notes: https://help.hotschedules.com/hc/en-us/articles/360052254611-WFM-Release-Note-Update-to-the...

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    Louise Wilson commented,

    Hi Sharon,  Thank you for your question.  If the employee is a new starter then you will need to leave the NI Number field blank initially. HMRC will review the employee details on the FPS file and...

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    Louise Wilson commented,

    Hi @Sharon, I'm afraid there is no report available to show Loans that are not deducting in the current period.  We have discussed Custom Reports with you in the past. You can use these to compare ...

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    Louise Wilson commented,

    Hi Sharon Harkins,  Each employee absence record should display the total SSP taken in days and weeks, at the top of the screen. The number of SSP days per week will depend upon how many qualifying...

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    Louise Wilson commented,

    Hi Sharon Harkins,  You can see the total amount of 'SSP Days Paid' and 'SSP Weeks Paid' at the top of an employees Absence Record (Payroll Module> Employee Record> Employee Info> Absence, or HR Mo...

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    Louise Wilson commented,

    Official comment

    Hi Sharon,  Please can you check to see if a 'Stop Date' and 'Reason' has been entered in SMP record? It is difficult to look into this in detail with out seeing the example. If you believe that th...

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    Louise Wilson commented,

    Hi Rachel Sutton,  It is possible to edit the furlough status for employees. This will not populate/ back pay any payments in the payroll or impact the rotas previously submitted. Once the furlough...

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    Louise Wilson commented,

    Hi Kasia,  You should now be able to see and export called 'Furlough Payments (August to October 2020) By Whole Month Date Range'.  This can be located in Payroll Module> Reports> Exports.  Many Th...

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    Louise Wilson commented,

    Hi Natalija Cristea,  Essentially the calculation remains the same for working out the usual/ actual hours, as the number of days in a period will remain the same. It does not matter if the period ...

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    Louise Wilson commented,

    Hi hannah steele,  Thank you for your question. You can 'delete' the salary payment from individuals or batch delete the 'Monthly Salary' payment type from the payroll. Please refer to the followin...