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Automated Leavers Email - P45 & Final Payslip

Scott Brassey

Hi Team,

Is it possible for the text in the email that is sent to leavers with their P45 and final payslip to be amended? The text reads; 

"“Dear [employee name]
Please find attached your leaving document(s). Should you have any queries, please contact your previous employer. Please do not reply to this email address as this mailbox is not monitored."

This is in relation to the following article; https://help.hotschedules.com/hc/en-us/articles/360042282552-Release-Notes-WFM-Email-P45-and-Final-Payslip

Many Thanks.

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Simon Montalvo

Hi Scott,

Thank you for your query.

After reviewing the possibility of editing the P45 email you have mentioned, we can confirm that this is not currently available or supported in WFM | HR & Payroll. We have an area on the Customer Success Portal where all customers can post functionality ideas and vote on those they champion. Our product team uses these ideas to help influence their development strategy.

Whilst I know the system doesn’t currently have the specific functionality you enquired about, I do highly encourage you to post your idea on our Customer Success Portal for other customers to review and vote. You in turn can also vote on other ideas previously posted. The more ideas and votes we have the better our product team can design our product roadmap.

Here is the direct link to the Customer Success Portal Ideas Page (you’ll need to log in to raise an idea and vote). There is a helpful ‘how to’ post pinned to the top of each Idea section to help you familiarise yourself with the ideas process.

If you have any further questions, please do not hesitate to reach out.

Best Regards,

Simon Montalvo

Katie Nutter

Hi there,

Can you advise if it's possible to send a 2nd email instructing the employees how to login ie with the password format? Instead of amending the 1st email with P45.

Thanks,

Katie

Simon Montalvo

Hi Katie,

The 2nd email would need to be sent by the user outside of the Payroll system as there is no functionality at the moment that would support this.

Best Regards,

Simon Montalvo

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