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Employee's Total Shift Hours Not Matching

Savannah James

Does your employee show in the Scheduler as having more hours than you've actually assigned to them? 

Check and make sure that there are no extra long shifts, which can look like this: 8pm-4pm. As you can see, the in time begins in the PM, after the out time. This makes the Scheduler think that the shift is going from 8pm to 4pm the next day, which can really throw off your Overtime calculation. 

It's always a good idea to double check the in times and out times if you ever notice any discrepancies. Using Templates and copying your Schedules are not only good ways to save you time - they also prevent this issue from occurring. 

Happy Scheduling!

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Comments

2 comments

Date Votes
  • Shammyrobin

    Hey Savannah give me a call please when you can, it's Robin. Not sure if I'll ever be able to get back to this place, so please call ASAP :-) :-) :-) Thank you so much sweetheart 🌹🌹🌹

    0
  • Lawrence Hurst
    • Edited

    Hello, 

     

    Thank you for contacting Customer Care! Unfortunately we do not know what phone number to contact you at. Please give us a call at 877-720-8578 and we will be happy to assist you,

     

    Thanks, 

    Kody

    0

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