Problem back dating receiving
We are currently trying to receive an invoice on Aug 28th. When we receive today which the Sept 4th. It says it's not valid during this period. Any suggestions on why we can't backdate?
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Official comment
Alexis Velazquez, it sounds like your Property Administrator hasn't rolled the Period over yet to start the September Period.
There's an article here on how to run Period End if the team need some help.
Best
Mark
Fourth
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Hi Alexis Velazquez,
Many thanks for your message.
It sounds like you are trying to receive an Order and the Period for August has already been closed. You will not be able to Post the Order in the closed Period as it is locked as all Financial Information will have been exported to your finance system.
I would suggest Receiving it on the first day of the new period, and when you add the Invoice information you will be able to enter the correct date.
I hope that helps
Best
Mark
Fourth
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I've tried to receive on the 1st and on other days too. It keeps giving me a message that read "there is no valid period to post receiving"
At this point I can't receive the invoice at all nor can zero out the invoice and start over it gives the same message. Any thoughts or direction on this?
Alex
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