July 27th 2022, Release Note: Mobile | Inventory: Receiving App | Pending Delivery Submitted Error Reasons

Summary

Release date for all features: 27th July 2022

Receiving App | Pending Delivery Submitted Error Reasons

• Enabled by Default? - Y
• Set up by customer Admin? - N
• Enable via Support ticket? - N
• Affects configuration or data? - N
• Roles Affected - Inventory receivers using the mobile app

What's Changing?

Error reasons for which a submitted pending delivery cannot be approved by the core application will be displayed on the pending delivery card in the app.

Reason for the Change

Increase ease of use by providing more information when a pending delivery submission cannot be approved and is returned to the Receiving App.

Customers Affected

All Inventory customers using mobile Receiving.

Release Note Info/Steps

When a pending delivery cannot be successfully approved in the core application (Inventory), it is returned to the Receiving App. A Pending Actions badge will be displayed on the pending delivery card. The reason for the unsuccessful submission will be displayed on the pending delivery card detailed view.

Fig. 1 - Pending Actions badge displays on Pending Delivery Card when the core application cannot approve the pending delivery submission

Reasons for unsuccessful approval of pending delivery submission

The reason for the failed submission and the action to correct the problem will be displayed on the pending delivery card.
1. Delivery Not Found - Please contact Support
2. Unknown error occurred - Please try to submit the delivery again
3. The delivery cannot be processed because the Delivery Reference already exists - Please enter another
4. The Delivery Date is within an Approved Stock Period - Please re-open the Stock Period before submitting or amend the Delivery Date
5. The Delivery Date is before an Approved Stock Period - Please open the Stock Period before submitting or amend the Delivery Date

Please note: Existing deliveries that have been submitted before 27th July and returned to the Receiving App due to a duplicate Delivery Reference error will not display the error reason until the delivery is re-submitted.

Additional Resources

Inventory Restaurants Mobile: Receiving App