PeopleMatter: How do I create an account?

PeopleMatter accounts are created in two ways:

1. Applying for a Job through PeopleMatter

2. Being Added to a Company's Account using PeopleMatter

To create your PeopleMatter Account, open your Create Account Email or Text and click on the highlighted URL to begin. If you have not received an Email or Text to Create your Account, please ensure you are checking your spam folder and allowing emails from donotreply@peoplematter.com in your Inbox. 

What do I need to set up my account?

• First and Last Name

• Create your 4 digit PIN

• Enter your Date of Birth

• Create a Username (Make sure to select something that you will remember in the future. You will need this to access important work documents if hired)

• Create a Password 

  • Password requirements

    • At least 7 characters, 

    • One uppercase AND one lowercase letter

    • One number (0-9) OR one non-alphabetic character (#%$*)

    • Must not contain your username, email address or any part of your name

• Select your Security Questions and Answers

• Press Submit to Sign In and Start using your Account 

FAQs

Who needs a PeopleMatter account?

• Candidates who are being considered for a position and asked to submit information required to complete a Background Check through the PeopleMatter platform.

• New Employees who are hired through the PeopleMatter platform and who need to complete New Hire Onboarding.

• Managers and Administrators who log into PeopleMatter to complete hiring workflows.

How can I edit my account information?

Navigate to ‘Edit Account Information’ button the left side of your screen to update your Personal Information, Account Information, Picture and Communication Preferences. 

I can't log in to my PeopleMatter account

• PeopleMatter: I forgot my username. What do I do?
• PeopleMatter: I forgot my password. What do I do?