January 19th 2022, Release Note: WFM UK | Labour Productivity: Displaying External Shifts, Manually Entering Break Records

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: 19th January 2022.

Displaying Location of Employees' External Shifts

• Enabled by Default? - Yes 
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No

What’s Changing?

When an employee has a shift in an external location, that shift's location will be displayed when the user hovers over it in the rota.

Reason for the Change

To help managers to see which location their employees are working in when scheduling them.

Customers Affected

All customers using Labour Productivity.

Release Notes

When an employee has a shift in an external location, the shift is displayed in grey - see Fig.1.

These external location shifts can only be edited if the user is logged in as that location. When viewing the shifts from a a different location, they are displayed in a read-only mode. When hovering over the grey external shift, its location is displayed - again, see Fig.1. 

Fig.1 - Schedule Page Displaying Location of External Shifts

Depending on certain factors, various pieces of information about the shift will also be displayed. See below for explanations.

Displaying Location of External Shifts

When hovering over the shift, a tooltip will display "Location: [ Location Name]" - see Fig.2.

Fig.2 - External location name

Displaying Location of External Shifts that have Shift Notes 

If the shift has shift notes then the tooltip will display "Location: [Location Name] | Notes: [Shift Notes]" - see Fig.3.

Fig.3 - External location name and shift notes

Displaying Location of External Shifts that have Shift Notes and Shift Pay Factor 

If the shift has a Pay Factor as well, the tooltip will display "Pay Type: [Pay Type] | Location: [Location Name] | Notes: [Shift Notes]" - see Fig.4.

Fig.4 - Shift pay factor, external location name, and shift notes

Manually Entering Times to Include Break Records

• Enabled by Default? - Yes
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No

What’s Changing?

The ability to record breaks within shifts when manually entering shifts within the Time and Attendance screen.

Reason for the Change

To improve the efficiency of this process. Prior to this change, users would have to create a shift and then navigate back to the Schedule page to input breaks.

Customers Affected

All customers using break functionality enabled with Time and Attendance within Labour Productivity

Release Notes

When selecting Manually Enter Times from the Time and Attendance page, a new 'Shift' pop-up will be displayed. Within this pop-up, break records can be entered for shifts being created for employees - see Fig.5.

Fig.5 - Manually entering times - Break Record entry boxes