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HS: Confirming an Email Address

Fourth Customer Success Portal
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Overview

To receive email notifications from HotSchedules, a proper email address must be confirmed on your account. Review the steps below to confirm your email address. 

Warning.png If you have a new account, to LOG IN you need to set up your account. See these steps here > HS: How to Setup Your Account: Welcome Email

 

Confirming an Email Address

Once an email address is added to your account, whether it be when the account was created or during account set-up process, you will automatically receive an email notification.

  • Once you receive the email, there will be instructions to select the Confirm Your Email button to confirm the email address

Finger01.pngCheck your spam if you can't find this email, or ask your manager to check which email has been added to your account. See: HS: Login Issue FAQ for Managers.

email_confirmation.png

Fig.1 - Email confirmation

  • Then the browser will redirect you to the login page, displaying a message thanking you for confirming the email address

email_confirmation_confirmation.png

Fig.2 - Confirmed email display message

Now that the email address is confirmed, you should receive all notifications pertaining to your account that are set-up on the HS: Message Settings.

Warning.png If you have a new account, to log in you need to set up your account. See these steps here.

 

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