🧠Fourth iQ: Alerts & Actions Guide for Macromatix Users
The Manager iQ App has a broad set of alerts and actions, providing managers with a single, smart interface to manage key operational decisions quickly and confidently. This includes Actual vs Forecasted Sales, 'Cash up', and Excessive Cash Variance alerts.
There are more alerts for MacromatiX, detailed in our 'Inventory Management - iQ Alerts & Actions' article. The final two (Sales Item Unavailability and Cancelled/Rejected Delivery) are for MacromatiX only.
Actual vs Forecasted Sales % - Alert (Store-Level)
When this alert happens:
This alert is sent to store managers when the store’s actual sales performance deviates significantly from the forecasted sales, either higher or lower by an excessive percentage.
Why it matters:
Monitoring sales performance helps store managers take timely action—such as adjusting staffing, promotions, or inventory—to align with business goals and customer demand.
What you will see:
An alert notification showing:
- Actual vs forecasted sales figures
- Dollar and percentage variance
- Guidance on potential impacts to inventory and production planning
What you need to do:
- Review the variance details and assess how it affects your store’s inventory and production schedule
- Adjust purchasing or production plans to prevent shortages or excess waste
- Confirm any corrective actions in your system to ensure accurate tracking
 
Actual vs Forecasted Sales % - Alert (Above-Store)
When this alert happens:
This alert is sent to above-store managers when stores under their responsibility show significant deviations from forecasted sales. It provides a summary of underperforming and overperforming stores.
Why it matters:
Above-store managers need visibility into performance trends across multiple locations to identify patterns, allocate resources, and support stores effectively.
What you will see:
A list of stores grouped by underperforming and overperforming.
- For each store:
- Actual Sales
- Forecasted Sales
- Difference in Sales
What you need to do:
- Review the summary to identify which stores need attention or support
- Engage with store managers to understand root causes and implement corrective actions
- Track trends for future planning and forecasting improvements
Cash Up - Action
When this action happens:
When a Cashier Settlement progresses through various stages an iQ Action is generated to prompt the Store Manager to perform the next step in the process. This ensures that all funds from the day’s operations are properly secured and accounted for.
- Open > Closed: Action to enter the closing cash count
- Closed > Counted: Action to review and authorize
- Counted > Authorized: Action to deposit collected cash
Why it matters:
Timely banking of cash is critical for maintaining accurate financial records and reducing risk. Delays or missed deposits can lead to discrepancies, compliance issues, and potential security concerns.
What you will see:
A critical action indicating:
- The settlement details (location, date, cashier)
- The status of the settlement and the next action to perform
- Any notes or exceptions flagged during the authorization process
What you need to do:
Ensure that:
- The authorized cash amount is deposited or banked promptly according to your store’s procedures
- You confirm completion in MacromatiX by clicking the action to acknowledge that the deposit has been made
Excessive Cash Variance - Alert
When this alert happens:
This alert is triggered when a store completes its Daily Financial Reconciliation (banking) and the cash variance exceeds the configured tolerance level, whether the variance is positive or negative. It is sent to Above-Store Managers for review.
Why it matters:
Large cash variances can indicate errors in counting, recording, or potential fraud. Prompt attention ensures financial integrity, compliance with company standards, and quick resolution of discrepancies.
What you will see:
An alert notification showing:
- Any comments recorded explaining the variance
- The name of the manager who authorized the banking
- The Variance amount
- The Expected Deposit amount versus the Actual Deposit amount
- The store name and date of reconciliation
What you need to do:
- Investigate the cause of the variance by reviewing the reconciliation details and any related transactions
- Contact the store team if clarification or corrective action is needed
- Document the resolution steps and confirm compliance with company policy
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