What’s Changing?
A new version of the Fourth App (5.0) will be released to the Apple App Store, upgrading to this version will impact on-device storage for the Counting module when a count is “in-flight”. This release note affects iOS devices only.
Release Date: 2nd May 2019
Reason for the Change
A change in Apple’s support policy required upgrade of technology.
Customers Affected
All customers using the Counting module through the Fourth App on iOS devices (iPhones and iPads).
Release Notes
The new version of Fourth app (5.0) includes upgrade of technology in line with Apple’s support policy.
The change will irreversibly clear the offline storage in the Counting module when updating to the new version.
The offline storage contains locally stored Areas and product counts which have not been submitted to the server.
To prevent losing local data:

Fig.1 – Count data submission
Depending on device settings the new version may update automatically, resulting in a loss of data.
A new version of the Fourth App (5.0) will be released to the Apple App Store, upgrading to this version will impact on-device storage for the Counting module when a count is “in-flight”. This release note affects iOS devices only.
Release Date: 2nd May 2019
Reason for the Change
A change in Apple’s support policy required upgrade of technology.
Customers Affected
All customers using the Counting module through the Fourth App on iOS devices (iPhones and iPads).
Release Notes
The new version of Fourth app (5.0) includes upgrade of technology in line with Apple’s support policy.
The change will irreversibly clear the offline storage in the Counting module when updating to the new version.
The offline storage contains locally stored Areas and product counts which have not been submitted to the server.
To prevent losing local data:
- Make sure count data is submitted, taking the Submit and Update Areas action – see Fig.1 - prior to updating the Fourth App from the Apple App Store

Fig.1 – Count data submission
Depending on device settings the new version may update automatically, resulting in a loss of data.
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