Release Note: Engage 1.46 – Fourth & HotSchedules Customer Success Portal

What’s Changing?

Improvements to the app download page
Better quality images and improvements to the performance of loading images in the Feed
Better error handling, reducing occurrence of the ‘Something Strange Has Happened’ error being displayed

Release Date: 14th February 2019

Reason for the Change
Enhancements to existing features.

Customers Affected
All Fourth Engage users.

Release Notes

Improvements to app Download Page

iOS Users

Inform iOS users that they must have the iTunes Store app installed if they wish to download their company-branded Fourth app

Fig.1 - iTunes Store required message

User interface in the app download page provides more clarity on the steps required to download and install the app

Fig.2 - Step-by-step process for getting the app

A brand new ‘Help’ page introduced within the app download page for iOS users to find useful information related to the download process

Fig.3 - New 'Help' page

Android Users

The app Download page for Android users is also updated to reflect the new refreshed UI. However, the process for getting the app is the same.

Fig.4 - Android app download page

Improvements to Image Quality in the Feed

Better quality images are displayed when selecting the mosaic viewer within the Feed
General performance improvements

Bug Fixes

Improved exception handling in the system to reduce scenarios in which the ‘Something Strange Has Happened’ error message is displayed to users
Fix for UI to use the correct images for desktop, mobile and tablet for Company Groups in the Salesforce console so that the images are displayed correctly on different devices within Engage

Fig.6 - Group images for company groups in Salesforce console

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