Release Notes: General: Release Schedule Policy

Subscription Services Release & Upgrade Policy Overview

The purpose of this policy is to describe Subscription Services release and upgrade cycles, Customer notices, timing, as well as other pertinent information such as version requirements so Customers understand and can plan appropriately.

HotSchedules’ approach to release cycles and management for the Subscription Services is designed to provide stability, quality and predictability coupled with the flexibility to quickly resolve problems and deliver new features or service enhancements at the application layer and/or HotSchedules Software underlying such Offering. Subscription Services typically (but are not required to) follow the release cycles for four Release Types as listed below: 

Clarifi: Includes Foundation, Inventory and Financials & Cash 

Platform / Infrastructure / Integrations: Collectively the non-functional code which support the Clarifi and Labor applications.

Hot fix: A Hot Fix Release involves an urgent need to address such issues as a security vulnerability, system/application stability or other functional issue.