October 2nd 2024, Release Note: WFM UK | Scheduling : Including Paid Breaks into Working Hours

Summary

Release date: October 2nd 2024

• Available by default? - No
• Set up by customer admin? - No
• Enable via support ticket? - No - please contact your Fourth representative
• Affects configuration or data? - Yes

What’s Changing?

A new setting allows paid breaks to be included in the total hours worked calculations. The user interface has been updated to reflect these changes clearly in shift management and tooltip.

 There will be no changes to the cost types in the cost table or any of the exports. 

Reason for the Change

To help provide more accurate overtime calculations, enabling managers to reliably track when contracted hours are met and calculate any overtime worked.

Customers Affected

All UK HR & Payroll-integrated Scheduling customers on the new user interface.

For customers using the Rota module - similar functionality can be found in this release note, published in August 2024.

Release Notes 

To have this functionality enabled, please liaise with your Fourth contact.

Once enabled, the following will then apply:

Scheduling Page

On the Scheduling page, by hovering over the employee's worked/contracted hours information, the manager will see the amended pop-up as shown below. It contains a line for the 'Paid Breaks' - the total amount of paid breaks across all the locations/departments that the employee works. 

The total hours of paid breaks are included in the total worked hours (outside of the tooltip - in Fig.2 below, the total is 32 hours).

Fig.2 - Paid breaks in the employee's pop-up

Below (Fig.3) is also an example of how paid breaks and holidays are displayed.

Fig.3 - Paid breaks in the employee's pop-up

Upon any shift changes containing paid breaks, the total numbers of worked hours are automatically updated.