July 2024, Release Note: Engage | Access to Salesforce Admin Console for Customers' Engage Admins

Summary

Release date: Throughout July 2024

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - No

What's Changing?

Before this release, to access the Engage management console, Engage admin users were required to change the URL after they logged into Engage. These users can now access the Engage management console via a bespoke URL.

Reason for the Change

This is part of the Fourth EMEA switchover to the new Identify provider, described in these release notes.

Customers Affected

All customers with 'PS Super User'/'PS Content Admin' profiles in SF.

Release Note Info/Steps

For Engage admin users to log in to the Engage management console,

• Please use 
  • EMEA: https://engage-console.secure.fourth.com/home/home.jsp
  • NA: https://engage-console.secure.na1.fourth.com/home/home.jsp
• Log in as normal via the Engage login screen

The Engage management console will be visible once logged in.

Additional Resources

July 2024, Release Note: Mobile | Engage: Password Reset Flow, Changes to Login Page