February 7th 2024, Release Note: WFM | eClock: Auto Clock-Out

Summary

Release date: February 7th 2024

• Enabled by default? - No
• Set up by customer admin? - No
• Enable via support ticket? - Yes
• Affect configuration or data? - Yes

What’s Changing?

New functionality that gives the ability to set an automatic clock-out time when using eClock. 

Reason for the Change

If a team member forgets to clock out, they will remain clocked in on the device until back on duty. Scheduling an automatic clock-out time can help prevent issues where employees can appear as 'active' on eClock when they should not be, and enables managers to efficiently manage time and attendance.

Overview

Example

If the auto clock-out is set to 03:00 AM, any employees still clocked in at this time will have a clock-out recorded. The clock-out time will then be sent through to the Scheduling module.

• To have this functionality enabled, please send the following information to your Fourth representative

Please note:

• The auto clock-out time will apply to all locations
• Fourth advises that businesses with employees working across business days (example: 8pm start, 2am finish) do not enable this functionality
• Once an auto clock-out is applied, the time can be changed but the setting itself cannot be reverted

Fig.1 - Scheduling Time & Attendance View - an employee who has been automatically clocked out