Fuego: EWA: Payroll Batch Files by Email

Overview

To account for the draws taken through Fuego earned wage access (EWA), deductions need to be entered into employee records for each payroll period. The Fuego deduction file is created through the payroll batch creation process and can be done manually by customers on the Fuego admin site. This article shows what to expect if you are set up to receive batch files by email which is configured during your implementation phase.

 Please note, if you are currently downloading your batch files from the Fuego admin tool and would like to be set up to receive them by email, please submit a request to the Fuego support team and state "I would like to receive my EWA batch file by email". Multiple email addresses can be set up to receive the batch file as needed. 

What to Expect

 - Prior to your payroll cut-off date, the system will be configured to have an EWA cut-off date and time.

 - Shortly after the EWA cut-off time has passed, you will receive an email from: 'fuego@mg.fuegosecure.com'.

 - The subject of the email will state 'Fuego Deductions - 'Client Name' - 'Pay Group Name' - 'Pay period End Date'

 - The body of the email will contain a link to the deduction file for the relevant pay period 

 - If you have multiple pay groups set up you will receive a different deduction file email per pay group. 

• To download your file, select the blue link (as shown below)

• Save the file to a location that can be imported into your payroll solution 
• Follow the standard import process per your payroll guidelines
• Once payroll is completed, run a file from your payroll platform to validate the total of the processed Fuego deductions  
• Confirm that the number of payroll deductions for Fuego matches the total shown in the batch file that you received
• If the amounts do not match, please email fuegorepayments@fourth.com with the details of the employee and the amounts underpaid/overpaid

 Please note. You will receive an email automatically at the end of the pay period in line with the EWA cut-off date/time even if there are no deductions to process for the pay period.

Troubleshooting

If your EWA cut-off time and date have passed and you have not received an email with a link to your deductions file, you can still download the file directly from the Fuego admin tool by following the guide: Fuego: EWA: Payroll Batch Creation

To resolve issues with receiving the email, check with your IT team that you are not blocking emails from the fuegosecure.com domain.