February 1st 2023, Release Note: WFM UK | Activity-Based Scheduling: Display Holidays and Absence Hours

Summary

Release date: February 1st 2023

• Enabled by Default? - No
• Set up by customer Admin? - Yes
• Enable via Support ticket? - No
• Affects configuration or data? - Yes

What’s Changing?

Introduction of a new setting that, when enabled, will display holiday and absence hours on the Schedule page. The hours from non-working shifts (holidays and absences) will be displayed in the weekly hours calculations and displayed to the end user through the Schedule page. 

Reason for the Change

To assist with the managing of employee contracted hours.

Customers Affected

All Activity-Based Scheduling customers.

Release Notes 

The setting can be applied via Organisation Settings.

• From the Scheduling Homepage, go to Settings > Organisation Settings
• Tick the box Display Holiday & Absence Hours in Schedule Page
• Scroll down and Save

Fig.1 - Organisation Setting 

Holiday and absence hours will be displayed on the Schedule page in both Weekly and Daily views.

Weekly View

Holiday and Absence hours are only included in the weekly hour totals.

• In the weekly view, select an employee's hours

A tooltip will display the number of working and non-working hours for that employee on the schedule week. 

Fig.2 - Holiday and Absence Hours tooltip

Daily Scheduling View

In the Daily view, the hours are only included in the weekly hours total column. The holiday or absence tag displaying the number of hours is included in the employee box (on the left) but they are only included in the weekly column. 

Fig.3 - Daily view, Holiday/Absence hours in Weekly column only

• To view the breakdown of working and non-working hours, select/tap the weekly hours field

Fig.4 - Daily view, weekly hours tooltip