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Michael Triece

  • Total activity 114
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Activity overview

Latest activity by Michael Triece
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    Michael Triece commented,

    Official comment

    Hello Marissa,   Thanks for contacting HotSchedules. We have received your support case and will be in touch with you shortly. Your case number is #1544719.   Thank you,

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    Michael Triece commented,

    Hello Juan,   Thank you for contacting us! I have sent you a separate email with a link to reset your password. If you have any other difficulty getting into your account, may we have you contact o...

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    Michael Triece commented,

    Official comment

    Hello Joey,   Thanks for contacting us! We have no plans at this time to delete data in MacromatiX; you will be able to see as far back as when the store started integrating with MacromatiX.   Let ...

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    Michael Triece commented,

    Official comment

    Hello Trey,   I do see you have a case open with us on some of the specifics of notifications (case # 1489599). We will have a Tier 2 technician reach out to you today with some more details specif...

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    Michael Triece commented,

    Official comment

    Hello Trey,   Thanks for contacting HotSchedules! I am sorry that there is not a feature to automatically message staff when a shift is released. Often we do see Staff members then compose a messag...

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    Michael Triece commented,

    Official comment

    Hello Trey,   Unfortunately the meals/breaks will only "stick" if you are copying a schedule. If the shift is otherwise changed or is pulled from a template, then the site will calculate ...

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    Michael Triece commented,

    Official comment

    Hello Trey,   Thanks for contacting HotSchedules! I appreciate that feedback; that is a function that is not available on the mobile apps. What some of our customer will do is create a task list th...

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    Michael Triece commented,

    Official comment

    Hello Elle,   Thank you for contacting HotSchedules! I apologize for this not currently being a function of the software. However I can definitely see the benefit since some teams may have more res...

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    Michael Triece commented,

    Official comment

    Hello Bo,   Thanks for contacting HotSchedules! I can envision that report having a pop-up that has detail by employee in those fields and have submitted this as an idea for our Product team. There...

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    Michael Triece commented,

    Official comment

    Hello Bo,   Thanks for contacting HotSchedules! I know you would probably run into issues if you create an assigned template for these users, since once you apply that, you cannot apply another tem...