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Fourth Customer Success Portal

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  • HS: Confirm Your Schedule Is Posted

    Overview Employees can view their personal schedules on the My Schedule page of their HotSchedules account. If you do not see any shifts listed here, it is possible that your manager has not posted...

  • Adaco: Admin Training Follow-up 'Homework'

    Overview This article contains 'homework' tasks intended to support users who have recently completed Admin training for the Adaco product. Each task is summarised and there is also a collection of...

  • HS: See All Schedules

    Overview While logged into Hotschedules, you are able to view your personal schedule on the My Schedule page. However, there may be times when you are trying to swap a shift and want to know who el...

  • HS Store Settings: Labor Categories (Add and Edit and Inactivate)

    Overview In HotSchedules Labor Categories are used to group your labor cost. You need to have at least one labor category. However, you can as many as your business needs. For example: You can hav...

  • HS Store Settings: Locations (Add and Edit and Inactive)

    Overview In HotSchedules a Location is referring to a section, station or zone within your business. For example, you can have a cook job with grill, salad, prep and expo locations. Locations can a...

  • HS Store Settings: Schedules (Add and Edit and Inactivate)

    Overview In HotSchedules a Schedule will help you organize your employees. You can do it by job or responsibilities. For example: You can have a schedule for each position, like a server, bartender...

  • HS: Global Profile: HS Labor User

    Overview This article provides the steps of updating your existing HotSchedules account to the Global Profile. Please note: These steps only apply to users whose locations are migrating to the Glob...

  • HS: Global Profile + Train

    Overview This article provides the steps of updating your existing Labor account that has access to Train to on? the Global Profile. Please note: These steps only apply to users whose locations are...

  • HS Scheduling: Posting, Unposting, and Reposting Schedules

    Posting, Unposting, and Reposting: HS Scheduling: Posting and Unposting Schedules HS Scheduling: Reposting a Schedule HS Scheduling: Auto Scheduling HS: Assigning and Removing Schedules from Emplo...

  • WFM Rotas: Creating Shift Types

    Shift Types are created within the Rotas module. Log in and go to the Rotas module Fig.1 - Rotas module Then select Administration > Shift Types Fig.2 - Administration > Shift Types Existing Sh...