Alison Fraser

1. Community
2. Inventory Management
3. How to add an ingredient that has varying weight for example a turkey that can come in size 4.75 - 5.25kg

Hi Lyndsey,Thanks for the question - if the item has variable weight it is potentially best to set up the ingredient with the size in the name i.e. Turkey (4.75 - 5.25kg) with a supply quantity of ...

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• Alison Fraser
• November 05, 2019 00:00
• 0 votes

1. Community
2. Inventory Management
3. How can I change the price of multiple products (e.g 50 products) when the supplier update their prices?

{@005D000000AKK8BIAX}​ Apologies for the confusion, the above response is for our Purchasing & Inventory solution, whilst it does not directly apply to your question, we thought it could help someo...

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• Alison Fraser
• October 24, 2019 00:00
• 0 votes

1. Community
2. Inventory Management
3. Showing Trans Fatty Acids in Star Chef Light

Hi Ryan, There are no short term plans (next quarter) to enable the alternate nutritional views on StarChef light. However I would suggest that this is raised with @Jeremy VanDyke​ In order to brin...

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• Alison Fraser
• June 07, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. Showing Trans Fatty Acids in Star Chef Light

Hi @Ryan Ruppenthal​  Unfortunately StarChef light is not configured to show scientific nutritional information, rather just the standard nutritional information. The Trans fatty acid elements fall...

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• Alison Fraser
• April 20, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. StarChef: Why am I unable to see the name of the supplier and distributor code of an ingredient?

Thanks for your question. If you can't see the information it is due to that data not being assigned to the group level. Suppliers and distributors must be associated to the relevant group within S...

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• Alison Fraser
• March 23, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. StarChef: Can a list of all active users be returned?

Hi there! Thanks for your question. Yes it is possible to return a list of active users either on the application by navigating to the admin tab, selecting users from the drop down and then selecti...

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• Alison Fraser
• March 21, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. StarChef: Is it possible to report and enter nutrition and allergen information separately?

Hi there! Thanks for your question. It is not a mandatory requirement to enter nutrition and allergen data into the system, however it is advised as when entered against an ingredient the solution ...

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• Alison Fraser
• March 20, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. FnB Live: What should I do if the invoice or credit has not arrived into FnB?

Hi there! Thanks for your question! Each supplier submits invoices and credits at different time periods before or after the delivery of goods. Some will submit the invoice or credit on the day of ...

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• Alison Fraser
• March 19, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. Purchase-to-Pay & Inventory (Restaurants): Why can’t I see any account transfer going out in my management figures?

Thanks for your question! It is only possible to see the value for account transfers going in or out on the Management Figures when the account has been set for the value of that transfer to affect...

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• Alison Fraser
• March 16, 2018 00:00
• 0 votes

1. Community
2. Inventory Management
3. What browser(s) does FnB Live support?

Hi! The FnB Manager & FnB Enterprise modules are supported on Microsoft Internet Explorer 8 and upward. It is also important to note that your pop-up blocker should be turned off or have pop-ups al...

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• Alison Fraser
• March 14, 2018 00:00
• 0 votes