
Benjamin Oliver
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Activity overview
Latest activity by Benjamin Oliver-
Benjamin Oliver commented,
Hi Sultan Gori how lovely to hear from you :-) The migration team, and this community group, can only share list prices with you, please speak to your Customer Care representative to begin the upgr...
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Benjamin Oliver commented,
Hi Consensus Payroll We are guaranteeing to be able to repair SY785 devices until the end of 2023. From January 1st 2024 we will not be able to offer this guarantee but there is no timeline by whic...
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Benjamin Oliver commented,
Official comment Hi Milan, Follow the guidance on this article to place your order. Make sure to check the box 'Replacement Device' and add a note in the additional comments that this is an upgrade for an existing ...
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Benjamin Oliver commented,
Official comment If you have a corporate network and datacentre you will need to configure port forwarding across whatever route is needed to go from the public IP of your datacentre to the internal IP of the devic...
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Benjamin Oliver commented,
If you have a corporate network you will need to configure port forwarding according to the examples explained here How can a corporate network support reconfigured SY785 devices – Fourth & HotSche...
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Benjamin Oliver created a post,
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Benjamin Oliver commented,
Official comment If you would like to have your existing devices reconifgured they will need to be attended by one of our engineers. The call out for this visit is being offered at a discounted rate of £150.00 (us...
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Benjamin Oliver commented,
What about if your network is not able to meet these requirements? The newer Synergy/A and SY910 Facial devices have much more straightforward networking - WFM UK: Time & Attendance: Device Requi...
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Benjamin Oliver commented,
Official comment Please review this article carefully and feel free to ask any questions here - SY-785 Upgrade - Reconfiguring SY-785 Devices
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Benjamin Oliver commented,
Official comment Synergy Connect Middleware is the mechanism that the newer Synergy/A and SY910 Facial devices use to connect to Fourth's solutions. If you currently have one or more Synergy/A or SY910 Facial Devic...