Ben Oliver
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Recent activity by Ben Oliver-
How do I complete the template to request a reconfiguration?
If you have requested that we reconfigure your existing SY785 devices you will receive a template that we will use schedule your engineer and test that your portforwarding is in place. Please provi...
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Synergy Device Error: No Free Finger
What does it mean when a Synergy A Fingerprint device returns the error "No Free Finger"?
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Finding the Unique Identification Number of a device
There will be times, including when completing the template to request a reconfiguration that we will need you to confirm the Unique Identification Number (UIN) of your devices. This post will disc...
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Is it possible to reconfigure SY780 devices?
Hi - how can a SY780 device be reconfigured.
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How to Find the internal IP of SY785 Devices
In order to allocate ports to devices it might be necessary to identify the static internal IP of the devices to assist your IT team.
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How can a corporate network support reconfigured SY785 devices
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How Much Does it Cost to Reconfigure Existing SY-785 Devices?
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Network Requirements for SY-785 Reconfiguration
This post will provide details and a place for conversation regarding the specific network requirements for reconfiguring SY-785 devices to work with Synegy Connect.
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What are the costs for Synergy Connect Middleware
There are a number of factors that impact the cost of Synergy Connect Middleware, please see below for more information
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What are the options to upgrade to newer devices?
Here you will information about the costs associated with upgarding your current devices to newer biometric models.