Oliver Proctor

1. Community
2. Workforce Management (WFM)
3. How to add holidays to roata after a bank holiday load has been completed

Hi Kasia Rupotacka I'll raise a technical ticket and liaise with you further by email as we'll need more information to look into this.

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• Oliver Proctor
• April 05, 2023 12:11
• 0 votes

1. Community
2. Workforce Management (WFM)
3. How to add holidays to roata after a bank holiday load has been completed

Hi Kasia Rupotacka, thanks for raising this query with us on the communities, I can confirm that uploaded holidays via the back end will appear in the front end of HR and Rotas, however, they will ...

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• Oliver Proctor
• April 04, 2023 16:12
• 0 votes

1. Community
2. Workforce Management (WFM)
3. How can I see a list of all employees who do not have a line manager notification set up for holidays or absences

Hi Caroline Bethell Beverley Mercer I'm afraid there is no ability to return this information on front end reports as it currently stands. I would recommend raising an Ideas request to get this add...

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• Oliver Proctor
• February 03, 2023 16:28
• 0 votes

1. Customer Resources
2. Getting Started
3. Customer Success Portal: Raising and Managing Support Requests

Hi Taiwo Damilola Balogun Thanks for contacting us, I would advise speaking with your Head Office who can make the necessary changes.

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• Oliver Proctor
• January 11, 2023 12:06
• 0 votes

1. Community
2. Workforce Management (WFM)
3. Removing old holidays from Managers' home page

Hi all and Tina Plewes, I'm afraid this is currently not a feature in the system, I would recommend raising an ideas request to implement this kind of functionality.    

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• Oliver Proctor
• January 05, 2023 12:57
• 0 votes

1. Community
2. Workforce Management (WFM)
3. Casual Holiday Setting - how to disable

Hi Caroline Bethell I have looked into this and there doesn't appear to be a standard way to facilitate this, however, it would appear that if the Casual employment functionality is switched off th...

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• Oliver Proctor
• October 17, 2022 15:24
• 0 votes

1. Community
2. Workforce Management (WFM)
3. Average daily hours

Hi Jane Chilman On 25th July, 2022 the Supreme Court ruled that the only lawful way to calculate holiday for Variable Hours (or Zero hours) workers is to use the Weekly Calendar Method of calculati...

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• Oliver Proctor
• August 31, 2022 15:53
• 0 votes

1. Community
2. Workforce Management (WFM)
3. Job Titles Export, Deletion Issue and Inactive issue

Hi Wendy Hinshelwood and Emma Darby, Please see responses to the points below which I think should help answer some of the queries you have: Is it possible to export all job titles held in the syst...

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• Oliver Proctor
• July 13, 2022 10:54
• 0 votes

1. Community
2. Workforce Management (WFM)
3. Do alerts and reminders get send for direct reports only or for all employees in a location

Hi Caroline, hope you are well and happy Friday! Alerts and reminders are access driven - which means for any individual users or job tiles assigned the system looks at where they are within the ac...

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• Oliver Proctor
• May 13, 2022 13:53
• 0 votes

1. Contact Us
2. Get in touch
3. Contact Us: Customer Support

Hi Christine flanagan I'm not too sure of your exact circumstances so cannot advise exactly - If you are able to login to the Fourth app then the following article shows you where to access payslip...

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• Oliver Proctor
• September 10, 2021 19:44
• 1 vote