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Leah Ivory

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Activity overview

Latest activity by Leah Ivory
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    Leah Ivory created an article,

    HS: Agent Self Installation Instructions

    This document includes step-by-step instructions for downloading the integration tool.  To ensure your POS is configured properly, please first review our HS Integration Fact Sheet article and the ...

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    Leah Ivory commented,

    Official comment

    Hi Dolores!   Hotschedules does not store direct deposit or bank information for our client's employees. Please reach out to your direct manager or any manager at your place of work to get this inf...

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    Leah Ivory commented,

    Official comment

    Hi Rocky!   Hotschedules does not store W-2 information for our clients or their employees. Please reach out to your direct manager and they should be able to point you in the right direction!

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    Leah Ivory commented,

    Official comment

    Good Afternoon,    I do sincerely apologize for the issues you are experiencing since the update. In order for Hotschedules to deliver a good experience with the applications, we have to require a ...

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    Leah Ivory commented,

    Official comment

    Hi Tony!   Your direct deposit information will be set up through your employer rather than Hotschedules. Please reach out to your manager directly and they should gladly be able to help you do thi...

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    Leah Ivory created a post,

    What is this "Locked" message on my schedule?

    When attempting to work on a schedule, you may sometimes receive a red messaged that says it is locked. This is due to someone else being logged into this schedule. This happens when someone may be...

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    Leah Ivory created a post,

    My Scheduler looks different. How do I use this?

    Hotschedules aims to constantly evolve and grow as your industry standards do as well. Recently we launched a new scheduler, but have no fear! Although it may look different, all the features you h...

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    Leah Ivory created a post,

    A manager went from salaried to hourly in MacromatiX but is showing a $0.00 pay rate. Why?

    When a manager or employee moves from salaried to hourly, there is an important "salaried" box under "Employee Info" that needs to be addressed.   The following article explains how a manager is li...

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    Leah Ivory created a post,

    What is the quickest way to see if all schedules are posted for the week?

    If you need to know if all schedules are posted and provided to your employees, there is a  great report available that will let you know the current status of all schedules within your site.    Th...

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    Leah Ivory created a post,

    How can I clean up all my read messages?

    If you would like to keep your inbox clean and rid this section of previously read messages, check out the following article: HS - How to Delete Messages