Jessica Phillips
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How can I assign what schedule I want my generated shifts to appear on?
This is part of the labor rule setup. You can navigate to the ASC> Forecasting Tab> Job Code> Settings tab>
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What does operating hours vs fixed hour mean for labor rules?
Operating Hours- Means the labor rule will be based off the operating hours of the store. For example you would say 1hr BO (before open) to 1hr AC (after close) . This would be based of each stores...
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How do I account for labor my managers are working when generating shifts?
A great way to account for salary managers working an hourly position would be to put a -1 as the buffer in the Labor Rule Setup. This will ensure extra shifts are not generated from the labor driv...
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Why are my shifts not generating past 6pm?
There is a setting the Above Store Console> Forecasting Tab> Select the labor rule the store is assigned to> Click on the icon to go into the labor rule that looks like a calendar. You want to cli...
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How do I assign ACA status?
Please see the article below for more information on how to update the ACA status of a user. HS - ACA Status Assignment
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Can I have Sales and Labor display if I am not integrated with my point of sale?
Yes! Please see the article below for more information on how to update Sales and Labor manually for non integrated sites. HS - How to update sales and labor actuals on non-integrated sites
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How can I see approved time off for my staff?
Please see this article to learn more about the Release/Approval History Report. HS - Approved Time Off
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Can I reactivate an inactive labor rule?
Yes! Once you are in the ASC> Forecasting Tab> click on the "Inactive Rule Sets" Find the rule you would like to reactivate. Left click once and press the green plus symbol to reactivate rule.
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How do you inactivate a Labor Rule?
Login to the Above Store Console> Forecasting Tab> Select the Labor Rule you want to inactivate by left clicking once on the rule. This will highlight the rule and you can press the red minus symbo...
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How do I remove a store from a labor rule?
Login to Above Store Console> Forecasting> select the Labor Rule in question by clicking on it once> you will see a list of all stores assigned to said rule. You can click once on the store to high...
