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Vodga Hernandez-Ortiz

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  • Automated Reports in ASC

    You have a report in your ASC account you really like? Some can be emailed to you on a daily basis. Log into the ASC Select the Configure tab and then Automated Reports.  From the Select Report dr...

  • Employee no longer works there?

    If employee no longer works at your business and you can still see them in HotSchedules? Go to your POS system and find employee, Terminate them in POS, next sync will transfer terminated user to H...

  • Receive email notifications.

    If you would like to receive email notifications, log into HotSchedules to add your email. Go to Settings >> Personal >> Contact Information >> Edit >> add or change email >> save changes.  HotSche...

  • Add locations to job codes

    Have a job code you would like to add a location to?  Go to Settings >> Company>> Locations >> on right Type name of location >> select job code(s) you would like to add the location to and Save ch...

  • Employee missing job code?

    As an integrated client, meaning you sync info from a POS system, you need to check if employee has the corresponding job code assigned in your POS. Just add the missing or new job code in POS and ...

  • Missing employee in schedule?

    If employee is not showing up on your schedule go to the Staff tab, search for employee and check to see what schedule(s) the employee is assigned to. If employee is not assigned to a schedule you ...

  • How to restart HSConnect

    Go to POS computer, search desktop or start Menu, an option called HSConnect restart should be available, double click on option. It will give you the HSConnect Console on system tray.