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Ray Gallagher

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  • What topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • How do I get around the community?

    You can use search to find answers. You can also browse the topics and questions using views and filters. See "Getting around the community" at https://support.zendesk.com/hc/en-us/articl...

  • What's the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End-users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...