Posts – Customer Care

Hi all - Payroll is not my speciality an ...

Anonymous User
Created April 15, 2020 00:00

0 votes 17 comments

Your average pay calculator is from April 2019 to 29 February 2020 - but our employees worked until 20th March - can we use a different calculation to include all pay periods

Anonymous User
Created April 15, 2020 00:00

0 votes 4 comments

Pension 'holiday'. Some people have req ...

Kirstie MacKenzie
Created April 15, 2020 00:00

0 votes 1 comment

Question about casuals with variable hou ...

Sophie Waters
Created April 14, 2020 00:00

0 votes 1 comment

Hi Everyone, As we have been going th ...

Sophie Waters
Created April 14, 2020 00:00

0 votes 1 comment

Can a furloughed employee leave UK and stay overseas during the furloughed period? Thanks :)

Francesca Ivoi
Created April 14, 2020 00:00

0 votes 2 comments

Hi, Would you be able to explain how t ...

Alison Barlow
Created April 14, 2020 00:00

0 votes 1 comment

We are planning to enforce statutory day ...

Owen Cannon
Created April 14, 2020 00:00

0 votes 4 comments

Rota Roll Back

Sharon Harkins
Created April 14, 2020 00:00

0 votes 1 comment

We had employees that were made redundan ...

Lauren Harvey
Created April 13, 2020 00:00

0 votes 3 comments

Hello, we began furlough on Tues 24 Marc ...

Lisa Houghton
Created April 12, 2020 00:00

0 votes 7 comments

Please see below a statement from our CE ...

Anonymous User
Created April 11, 2020 00:00

0 votes 1 comment

New Calculated Payment Type changing to Primary Calculated Payment Type

Sultan Gori
Created April 09, 2020 00:00

0 votes 2 comments

Good day , please can you assist , with Rota Employees do we need to complete each Rota for each week manually and close the rota

Clair Smith
Created April 09, 2020 00:00

0 votes 1 comment

Hi Does the calculation for the salar ...

Sophie Waters
Created April 09, 2020 00:00

0 votes 1 comment

Good Morning apologies if this has been ...

Sophie Waters
Created April 09, 2020 00:00

0 votes 2 comments

Rollover of Inventory

Jayne Taylor
Created April 09, 2020 00:00

0 votes 2 comments

Batch update for furlough employees

Eleonora Tzenova
Created April 09, 2020 00:00

0 votes 15 comments

We have a number of employees who work shifts - how do we pay them accurately via Labour Productivity? Even if we add a double shift it is still only processing one shift. Thank you

Hannah Payne
Created April 09, 2020 00:00

0 votes 1 comment

How can I run a report on the average pay that is shown in the Furlough page as this is shown in Hours and I need the calculation in Hours so I can apply the new NMW/LW rates to the average hours.

Laura Redman
Created April 08, 2020 00:00

0 votes 8 comments

Apologies I've I'm repeating previous qu ...

Sophie Waters
Created April 08, 2020 00:00

0 votes 1 comment

Hi All, Can you please advise if the ...

Diane Daruk
Created April 08, 2020 00:00

0 votes 2 comments

Hello, Where will I find a report to ...

Sophie Waters
Created April 08, 2020 00:00

0 votes 1 comment

Hello, I need to run a payroll on Thurs ...

Anonymous User
Created April 08, 2020 00:00

0 votes 4 comments

NMW Increase - Salaried Staff

Sharon Harkins
Created April 08, 2020 00:00

0 votes 1 comment

When will be able to bulk upload furloug ...

Laura Redman
Created April 08, 2020 00:00

0 votes 1 comment

Regarding variable hour staff and taking ...

Sophie Waters
Created April 07, 2020 00:00

0 votes 1 comment

How will P60's be delivered this year for those who have not yet implemented the ESS app for their employees, and when will this happen?

Carrie Bowers
Created April 07, 2020 00:00

0 votes 1 comment

Hello, I have furloughed some of our tea ...

Laura Johansson
Created April 07, 2020 00:00

0 votes 3 comments

Furlough salary options / advice

Rachel Sutton
Created April 07, 2020 00:00

0 votes 1 comment

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