Network Requirements for SY-785 Reconfiguration

Ben Oliver

• August 22, 2022 12:13
• Edited

This post will provide details and a place for conversation regarding the specific network requirements for reconfiguring SY-785 devices to work with Synegy Connect.

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  Ben Oliver

  • March 22, 2023 15:46
  • Edited

  Please review this article carefully and feel free to ask any questions here - SY-785 Upgrade - Reconfiguring SY-785 Devices

  A video of a discussion of these requirements can be found here
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  Ben Oliver

  • August 22, 2022 12:15
  • Edited

  What about if your network is not able to meet these requirements?

   

  The newer Synergy/A and SY910 Facial devices have much more straightforward networking - WFM UK: Time & Attendance: Device Requirements and Installation Prerequisites – Fourth & HotSchedules Customer Success Portal

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  Ben Oliver

  • November 08, 2022 11:44

  If you have a corporate network you will need to configure port forwarding according to the examples explained here How can a corporate network support reconfigured SY785 devices – Fourth & HotSchedules Customer Success Portal

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